This Privacy Policy describes how the CookieTub's Home (we or "the Service") collects, uses, and discloses your information when you use our website. By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

Information We Collect or Process

When you use the Service, we collect certain information about your device, your interaction with the Service, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. The following are categories of personal information we may collect or process:

• Contact details including your name, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return or cancel and your past transactions.
• Communications with us including the information you include, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Service, including how and when you interact with or navigate the Service.

How We Collect Your Information
We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Service, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Service including from your device when you visit or use our website, and through the use of cookies and similar technologies.
• From our service providers, partners or other third parties including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

How We Use Your Information

We use your personal information to provide our services to you, including offering products for sale, processing payment, shipping and fulfilment of your order and keeping you up to date on new products, services and offers. Also, depending on how you interact with us, we may use your information for the following purposes:

• Marketing and advertising
• Creating and managing user accounts
• Customer feedback collection
• Support
• Security/fraud prevention
• Targeted advertising

How We Disclose Your Information
In certain circumstances, we may disclose your personal information to third parties or service providers to help us provide our services and fulfill our contracts with you. For example:

• With vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). We use Shopify to power our online store. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.
  
• With business and marketing partners to provide marketing services and advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• In complying with applicable law, regulation, court order or other legal process; to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, and the rights of our users or others. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Behavioural Advertising

As described above, we may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.
• You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We may share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We may collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at hookitup.cookietub@gmail.com.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


Retention of Information
We will retain users' personal information for at least 90 days and up to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.



Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hookitup.cookietub@gmail.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use certain services for which your information was sought.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

## Cookies Necessary for the Functioning of the Store

| Name | Function |
| --- | --- |
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |

## Reporting and Analytics

| Name | Function |
| --- | --- |
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as [www.allaboutcookies.org](https://minimog-demo.myshopify.com/admin/settings/www.allaboutcookies.org).

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.


Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hookitup.cookietub@gmail.com.


*Last updated: 5th April 2026*